Frequently Asked Questions
Dropping some knowledge on some commonly asked questions. If you can’t find the answer you’re looking for don’t hesitate to give our salon a call and we will be able to help you out. You can reach us at 608-848-8990.
You've Asked, We've Answered
There are 2 ways to book at Hello Gorgeous Salon. Call us directly at 608-849-8990 to be connected with one of our stylists if you are new to Hello Gorgeous and in need of help finding your perfect stylist match. If you are an existing client, please book your next appointment using our online scheduling here.
If you need to reschedule or cancel your appointment please give HG Salon stylists as much notice as possible. We ask for at least 24 - 48 hours to avoid a non-refundable cancellation fee. Due to the nature of how we schedule one person per time slot, we must have a policy in place for no showing, cancelling under 24 hours, or being more than 20 minutes late. We understand that life happens, exceptions can be made, but when this happens stylists are also left with a large unpaid gap in our schedule that we may not be able to fill. Please understand our policy is set in place for healthy boundaries and be respectful of our stylists schedule when you set your appointments.
If you no show an appointment, cancel under 24 hours not due to an illness or reasonable emergency, or are more than 20+ minutes late we will charge you 50-100% of your scheduled service.
That's the beauty with hair, there are so many options and it's never a one size fits all. If you are not sure of what you will be in need of, we suggest that you contact Hello Gorgeous Salon or your stylist directly. Please let us know your hair goal in your message so we can book you correctly.
Every single client receives a consultation when they sit down in our chairs. We require a light consultation when we begin the booking process - especially for new clients. We may ask that you include a current photo of your hair and your desired hair goal to see what time we need for you and what services need to be scheduled. This will also allow us to then be able to offer you a more concrete price point and time frame. If you would like to come do a consultation before your scheduled appointment you are more than welcome to schedule that as well.